Privacy Policy

The Nello James Foundation is responsible for this website and for the personal information collected through it.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: enquiries@nellojamesfoundation.co.uk

Website: nellojamesfoundation.co.uk

Depending on how you interact with the site, we may collect:

• your name;
• your email address;
• your phone number, if you provide it;
• any information you include in a contact form or email;
• technical information such as IP address, browser type and device information;
• usage information about how you use our website;
• cookie-related information where relevant.

We may collect personal information when you:

• submit a form through the website;
• email us directly;
• request information from us;
• make a donation or express interest in supporting us;
• browse the website.

We may use your information to:

• respond to your enquiries;
• provide information you have requested;
• administer and improve our website;
• maintain website security and prevent misuse;
• process or support donations, where applicable;
• keep records of communications;
• comply with legal or regulatory obligations.

We generally rely on one or more of the following lawful bases:

• Legitimate interests — for running and improving our website, responding to enquiries and managing the organisation responsibly.
• Consent — where you have clearly agreed, for example if you opt in to receive updates.
• Legal obligation — where we need to process information to comply with the law.
• Contract — where processing is necessary to take steps at your request or fulfil an arrangement with you.

We do not sell your personal information. We may share it where necessary with trusted service providers who help us operate our website or manage communications, such as website hosting, email or form-processing providers.

We may also share personal information where required by law, regulation, legal process or to protect our rights and the security of the website.

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, keeping appropriate records and meeting legal, regulatory or administrative requirements.

If we no longer need your information, we will securely delete it or anonymise it where appropriate.

Our website may use cookies or similar technologies to help it function properly, improve performance and understand how visitors use the site.

Where non-essential cookies are used, they should only be set with the appropriate consent. You should update this section if you use analytics, embedded videos, maps, donation tools or any third-party scripts.

Depending on the circumstances, you may have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request erasure of your information;
• request restriction of processing;
• object to processing;
• request data portability in certain circumstances;
• withdraw consent where we rely on consent.

To exercise any of these rights, contact us using the details on this page.

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing data online can be guaranteed to be completely secure.

This website may contain links to third-party websites. We are not responsible for their privacy practices, content or security. You should read their privacy policies before submitting personal information.

If you have concerns about how we use your personal information, please contact us first and we will do our best to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office in the UK.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.